Shipping Policy

Last updated: 11 September 2026

Orders are normally processed within 1–2 business days.

Estimated UK delivery time is 5–9 business days after dispatch. Delivery estimates are not guaranteed unless expressly stated otherwise.

Tracking information will be sent by email when available.

If you entered an incorrect address, contact support@velliero.com as quickly as possible. We cannot guarantee changes once an order has been dispatched.

If your parcel appears lost, damaged or significantly delayed, contact our customer service team and we will assist you.

Customer Support: support@velliero.com